“I help independent retailers build scalable systems, stronger leadership structures and sustainable profit — so they can confidently grow beyond one location.”

For over 25 years, I’ve worked inside retail businesses — not just advising from the outside, but leading teams, driving performance, managing cost pressures, and delivering growth.
I’ve seen what separates independent retailers who stay small from those who successfully scale.
It isn’t luck.
It isn’t marketing gimmicks.
It’s structure.
Most ambitious retailers reach a ceiling:
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Revenue grows, but profit tightens.
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The owner becomes the bottleneck.
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Expansion feels risky.
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Standards slip as the team grows.
That’s where I come in.
I specialise in helping independent, owner-led retail businesses build the commercial clarity, operational discipline and leadership structure required to scale sustainably.
Not quick wins.
Not generic advice.
Structured, accountable growth.
If you’re serious about scaling — whether that’s a second site, stronger margins, or stepping back from daily firefighting — we should talk.
My Services
Whether you’re looking for a one-off analysis or a more in-depth operational review, I offer tailored services designed to meet your specific needs and budget. For ongoing support, I also provide a retainer package, which includes monthly on-site visits to review progress, offer guidance, and build on my initial findings.
My specialised niche are:
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Independent retailers
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3–25 staff
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£250k–£5m turnover
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Owner-led
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Want second location or online expansion
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Feeling stretched operationally
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🔹 Scale Strategy
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Growth planning
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Market positioning
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Commercial structure
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🔹 Operational Excellence
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Store standards
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Performance dashboards
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Cost control
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🔹 Leadership & Team Development
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Recruitment frameworks
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Accountability structures
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Management mentoring
Premium Consultancy Package Structure
🔹 Growth Audit
4–6 Week Deep Dive
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Full business diagnostic
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Financial performance review
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Operational assessment
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Clear 12-month scale roadmap
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Fixed Fee
🔹 Scale Partnership
6–12 Month Strategic Advisory
• Monthly planning session
• KPI tracking & accountability
• Leadership mentoring
• Expansion readiness work
• Monthly Retainer
